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Worry-free
Antibody Trial Program

Worry-free Antibody Trial Program

Finding the right antibody that works for your application or species of interest can be difficult and costly. To help you identify the right antibody for your research needs, Enzo Life Sciences offers a no-risk antibody trial program. Evaluate your antibodies of choice for your application of interest, even if the application or species is not listed on the specification data sheet. If the antibody does not give you usable results, we’ll simply issue you a credit.

 

How Does it Work?

  • Purchase one or more antibodies from Enzo Life Sciences using trial code.
  • Evaluate them for your application of choice within 3 months of receipt.
  • If the evaluation was unsuccessful, contact us with an explanation of the trial to receive credit.
 

Get the Code

important
This offer is only good for the smallest pack size of antibody available being at most 100 µg or µl in size, and the offer is valid for all customers. Trial code must be referenced when placing the order in order to be eligible for this offer. To receive credit (no cash refunds), unsuccessful evaluation results must be submitted within 3 months of receipt of antibody. Void where prohibited by law or institutional policy.

 

Frequently Asked Questions

Q: I want to use your antibody for a particular application or species that isn’t listed on the product’s Technical Specification sheet. Will it work?
A: The worry-free antibody trial program is specifically tailored for this circumstance. The specification data sheet will include any applications or species that have been tested in-house. If we have not tested an application or a specific species, we will be happy to help guide you with your experiments. If the product does not work, we will issue you a credit for the product in exchange for your data.


Q: What is the appropriate dilution of the primary antibody for my application?
A: If we have tested the application of choice, a recommended dilution or concentration will be included on the specification data sheet. However, the appropriate dilution is best determined by each end user since application conditions may affect the optimum amount required. If we have not tested the application, the antibody should be titered for the specific application.


Q: Can you send me a protocol for a specific application?
A: Our website contains general protocols for various applications (Western blot, Immunohistochemistry, Immunocytochemistry, Immunoprecipitation, Flow cytometry, and others). These protocols are merely a starting place and need to be tailored for specific antibodies or sample types.


Q: If the antibody I purchase does not work, how do I receive my credit?
A: We know that your time is important and want to make sure that you get the most out of your antibody. To receive a credit, please first contact our technical support staff, who will contact you for suggestions with troubleshooting steps and issue a credit if necessary.

Q: How long will it take to process the credit and how long will the credit be available on my account?
A: The credit will be processed immediately and will be available on your account for an indefinite amount of time. However, please try to use your credit within 3 months.


Q: What may I use my credit for?
A: You may use your credit towards the purchase of any other products from Enzo Life Sciences.


Q: Do I need to contact your technical support department within a certain amount of time in order to receive the credit?
A: Please contact us within 3 months of receiving the antibody.


Q: Will the shipping and handling charges be refunded if the antibody does not work?
A: Yes.


Q: I didn’t use a trial code when I placed my antibody order; can I still apply for the credit?
A: Unfortunately, no. Only those antibodies purchased using the trial code are eligible for this credit.

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