
Enzo Life Sciences is now the exclusive home for more than 1,500 Assay Designs® and Stressgen® brand products and services. If you are an existing Assay Designs customer, we value your business and want to ensure you continue to receive excellent service as an Enzo Life Sciences customer. Our new website and product integration allow you to:
We’ve assembled a list of frequently asked questions you may have as we complete the transition to our comprehensive new website. Contact Us if you require additional assistance.
To inquire about the status of an order placed with Assay Designs prior to August 1, please call 1-734-668-6113. Please provide the Sales Order # (or PO #), the product number, and the date of your order.
To inquire about the status of an order placed after August 1, or for information about current availability, expiration dates, etc. of Assay Designs products, please e-mail orders-usa@enzolifesciences.com or call Enzo Life Sciences customer service on 1-800-942-0430.
Technical inquiries about Assay Designs products should be sent to techserv-usa@enzolifesciences.com.
We appreciate your patience and continued patronage during this time of transition.
Q: Can I locate products using original Assay Designs product codes?
A: Yes. Although please note that all Assay Designs and Stressgen product codes now contain an ADI- prefix. You can search with or without this prefix.
Q: Will Assay Designs products still have the same names?
A: In most cases, yes, although as part of our ongoing improvements, we will change product names from time to time. Please contact our technical service if you cannot find the product you are looking for.
Q: Have you removed any Assay Designs products?
A: Yes. Some Assay Designs and Stressgen brand products have been replaced with an equivalent from another ELS brand. If you are searching by product code and a product has been replaced, you will be automatically redirected to the relevant page.
Q: Do you still sell MultiBead™ products?
A: Yes. Due to the highly customizable nature of the MultiBead product line, all MultiBead product sales are now available through Enzo custom services. MultiBead product information can be found in the custom services section of the website. Simply submit a quote request form or contact your local sales office to request a MultiBead quote.
Q: Are BioPorto products available through Enzo?
A: Yes. BioPorto Diagnostics products are still available through Enzo Life Sciences. Please note these product codes contain the BPD-prefix. You can search with or without this prefix.
Q. Are Abnova products available through Enzo?
A. No. Abnova products are no longer sold by Assay Designs, and will not be available through Enzo Life Sciences.
Q: I had an account on assaydesigns.com. Will I need to set up a new one on the Enzo Life Sciences site?
A: No. For your convenience, we have imported your account and login details so that you can place orders on the new site without having to re-register. Simply log in using your registered e-mail address and system password.
Q: Can I still find my order history?
A: Yes. We have retained this feature as part of your account import.
Q: Is online ordering secure on the new site?
A: Yes. Our credit card handling functionality has been built to the latest industry standards, meaning that you can purchase with complete confidence.
Q. Can I still order through my same distributor?
A. If you are an international customer, your distributor may or may not have changed. Although some Assay Designs distributor relationships were discontinued, many were already Enzo Life Sciences distributors, and others have now become Enzo Life Sciences distributors. Please check the complete list of our distribution partners to locate a distributor in your country.
NOTE: Customers in Germany may continue to order Assay Designs and Stressgen products through Biomol (www.Biomol.de) through September 30, 2010.
Q. What if I have a technical question about an Assay Designs or Stressgen product?
A. Our highly trained staff of technical support scientists is still fielding questions regarding Assay Designs and Stressgen products, but you will need to submit your questions to Enzo Life Sciences. You may use our web form, which is also available on every product page in the Product Toolbox under Product Support. You may also contact us by phone or e-mail using the country-specific contact information provided here.
Q. Where can I find Assay Designs and Stressgen kit inserts and spec sheets?
A. Original documents will be reformatted over time to carry Enzo Life Sciences branding and contact information. If you cannot find the technical information you need on the product Datasheet, the comprehensive product datasheet is available for download under the Background/Technical Information section of the product page.

Q. Where did the citation database go?
A. The searchable citation database for the new website is still under development. Citation information for a given product can be found on the product page under “Product Specific Literature References.” If you need additional information about citations for a product, please contact Technical Support.
Q. Will product packaging change?
A. Yes. Although Assay Designs and Stressgen products are still being manufactured by the same scientists in Ann Arbor, Michigan, we will gradually transition to Enzo Life Sciences packaging and labels for kits, kit components, and reagents as our inventory of packaging and labels are diminished. Product shipping and storage conditions will not change.
Enzo Life Sciences, Inc., is organized to lead in the development, production, marketing, and sale of innovative life science research reagents worldwide. Now incorporating the skills, experience, and products of ALEXIS® Biochemicals, acquired in 2007, BIOMOL International, acquired in 2008, and Assay Designs, acquired in 2009, Enzo Life Sciences provides over 25 years of business experience in the supply of research kits, biochemicals and biologicals “Enabling Discovery in Life Science™”.
Enzo Life Sciences offers a comprehensive panel of innovative life science reagents. Antibodies, enzymes, proteins, small molecules, product libraries, and assay kits are available for research in Cancer, Cell Death, Epigenetics, Genomics, Immunology, Neuroscience, Signal Transduction, and Ubiquitin & Proteasomes.
Enzo Life Science expertise:
Cellular Analysis
Drug Development
Assay Systems
Protein Modifications
Molecular Biology
Research Reagents
Assay Designs provides quality, easy-to-use assay kits and highly characterized antibodies and proteins to the worldwide biomedical, pharmaceutical and life science research communities. The continually expanding portfolio of innovative Assay Designs products includes those for use in the detection and quantification of small molecule and protein biomarkers relevant to inflammation and immunity, oxidative and cellular stress, steroid and hormone biology, cell signaling, metabolism, and neuroscience.
Assay Designs capabilities include expertise in ELISA, EIA, CLIA, and FPIA formats on both traditional plate-based single analyte and bead-based multiplex analyte detection platforms. Reagents capabilities include immunogen design, recombinant protein expression in bacterial and human systems, monoclonal and polyclonal antibody production, and an array of protein purification and conjugation capabilities. Custom assay development services make these state of the art design and scalable manufacturing capabilities available on a contract basis to clients seeking fit-for-purpose validated assays, bulk reagent production, and custom conjugation.
The acquisition of Stressgen Bioreagents by Assay Designs in 2005 expanded our product offering to include the definitive collection of Stressgen® brand heat shock protein, molecular chaperone, and cell signaling research tools including ELISA and enzyme activity assay kits, monoclonal and polyclonal antibodies, and natural and recombinant proteins for cell stress research. The superior performance and reproducibility of Assay Designs and Stressgen products is achieved through extensive in-house validation and is documented by thousands of citations in peer-reviewed journals.
Related Products:
Apoptosis
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Cytokines & Chemokines
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Heat Shock Proteins
Immunoassay Kits
Kinases
Lipid Signaling
Neuroscience
Oxidative Stress